Blog by Raghuram S

In this second part of the blog, we will discuss the process to be followed in a benefit oriented approach to implementing ERP at SMBs. Appointing a Benefit Realization Manager (BRM), the role we discussed in Part I, and following the process recomme...

SMBs should follow a benefit oriented approach to ensure they get the maximum returns on their ERP investments and avoid the project being dictated by technology demands. Part I of the blog discusses the role of a Benefit Realization Manager and Part I...

Organizations, intheir effort to become more customer centric, may follow a consultativeapproach to managing their customers that involves meaningfully adoptingpractices perfected by professional firms such as consulting companies.

Increasedglobal...